Getting Started Is Easy
Get started by contacting us either through our Contact Form by clicking below, or via email at este@purrfectpawznpalz.com and we'll gladly initiate the process and answer any questions you may have.
Returning Clients
If you're a returning client, log in to your Time to Pet account through here and easily schedule service and update your information at any time.
How To Get Started
Contact Us
Contact us through our Contact form by clicking here, by phone call or text message at (847) 749-7544, or by email at este@purrfectpawznpalz.com to tell us about you and your cat’s needs
Complimentary Meet and Greet
All clients will have the opportunity to meet with us before starting service. The Meet and Greet is provided free of charge. There is no obligation to book with Purrfect Pawz N Palz Cat Sitting LLC at the Meet and Greet, but if you would like to move forward with scheduling, the Meet and Greet is a great opportunity to discuss scheduling specifics, home-entry instructions, and tips and tricks specific to you cat’s care. Please note that any home-entry information given to us is stored through a highly-secure system.
TIME TO PET MODERN
PET SITTING SOFTWARE
We partner with the best pet sitting software, Time to Pet, to make booking visits easy and secure. Download the Time to Pet app from the App Store or Google Play and login in to your new account. In your Time to Pet account, you can schedule service, communicate with our team and make payments. Through Time to Pet, you will also receive detailed updates and real-time photos of your happy cats.
Our Evanston Cat Care Services, Service Area & Contact Form
Our tailor-made service is designed with your busy schedule in mind.
Our Pet-tastic Cat
Care Service Area
We provide services for Evanston and the surrounding area.
Contact Us for a
Paw-tastic Cat Sitter
Getting started is easy. Contact us through our Contact Form and we'll schedule a complimentary meet and greet.
Additional Getting Started Information
Time to Pet Portal
Purrfect Pawz N Palz Cat Sitting LLC uses an online management software program (Time to Pet) for scheduling, invoicing, payments, and tracking specifics as to your cat’s care. Once your account has been activated, please fully complete the “My Info” and “Pets” sections of your profile. This information is integral to the care of your cat, so please do take the time to thoughtfully fill in all fields. Additionally, you will be asked to sign our portal policy and liability waiver when you log in for the first time. Services cannot begin until you have agreed to the Purrfect Pawz N Palz Cat Sitting LLC policy and signed the liability waiver.
Keys
We strongly recommend using a key box, but if that's not possible, please prepare two copies of keys for us, test them in your locks and have them ready for pick-up during the Meet-and-Greet. At the end of your scheduled service, we can either return your keys to you or you can let us retain them for future service. It is recommended that your keys remain in your Purrfect Pawz N Palz Cat Sitting LLC file for your convenience and for use during future services.
Emergency Contacts
We require that at least one emergency contact is provided for our records when we are caring for your cats. If service is unexpectedly canceled or if Purrfect Pawz N Palz Cat Sitting LLC is unable to provide care for your cats for any reason, we will make every effort to make arrangements with someone who can care for your cats if you are unable to return home to care for them.
Communication
Please communicate with us in the way that is most convenient for you. You can send messages through Time to Pet, email Management directly at este@purrfectpawznpalz.com , or call us at (847) 749-7544. In order to keep everyone in the loop, however, we will update your Time to Pet conversation feed and/or Time to Pet profiles with any important info. This allows us to have all communication in one place. The pet care information contained in Time to Pet can be viewed by all Purrfect Pawz N Palz Cat Sitting LLC professionals who care for your cats, so this is the easiest way to make sure we have all of the relevant info on-hand.
Texting
If you would like to receive text messages, please enable text messaging in your portal under My Info. Please note that you will receive messages through our text-only number. If you need to call us, you may do so at (847) 749-7544.
Report Cards
At the end of every cat sitting service, you will receive a detailed report card of your cat's time with us that includes GPS tracking information and happy photos of your cats.