Our Exceptional Reviews

We consider ourselves very lucky to have found Este - she’s professional through and through and we love the daily updates with photos and reports on how our cats are doing when we are away. Highly recommended!

Este and the other cat sitters go above and beyond. They wash the food bowl daily, bring in our packages, and even take out the trash! Most importantly, they take excellent of our rather frail yet still playful 18 year-old cat and send daily photos in which he always seems to be loving the attention they give him. We highly recommend Purrfect Pawz and will not use anyone else!

We used Purrfect Pawz n Palz Cat Sitting this past October while we were away for my sister's wedding. We were a little nervous since we got our cat during the pandemic and she had never had us leave her for more than a few hours by that point. She's also a bit shy around new folks. Este and her team were fantastic, visiting us and our cat before our trip to meet everyone and learn where everything was and what our cat needed while we were away. We received regular reports and pictures every day not just about basics like food and litter but also about our cat's mood and the activities they engaged in with her. Our cat was clearly happy and well-cared for and we were able to enjoy our trip without worrying about her. We will definitely hire Purrfect Pawz again the next time we need a cat sitter and highly recommend them!

Este and team are wonderful. They are attentive, communicative, conscientious, and genuinely care about my cat. I do not worry at all when they are on my side. Excellent and highly skilled professionals.

Este goes above and beyond to take care of our cats when we are away. She does a tremendous service, and gives us real peace of mind.

She is very attentive and caring for my pet. I feel very comfortable leaving my pet in her care

Este and her team are absolutely wonderful and I highly recommend them! We've always been impressed with the quality of care and attention given to our three cats, the great communication, and ease of booking services. One of our cats has chronic health issues, but we feel completely at ease going out of town thanks to Este and her team.

My husband and I recently relocated to Evanston with our 2 feline fur babies. I was very concerned about going on any vacations given we had just moved and my kitties both have special needs. Having Este and Rebekah visit my home to interact with my cats is a blessing. It truly is like they have friends come over to visit, play, get feed , fresh water and clean the boxes. We get wonderful pictures and when we get back they behave like we haven't even been gone. Highly recommend !!!! Thank you Este for being a cat whisperer, Lauree & Ron

I could not be happier with the care and services Este and her company provides. I have immense separation anxiety when it comes to my cat, but knowing he's in such wonderful hands takes my mind off of it, and the daily updates and pictures are so lovely. I can't recommend Purrfect Pawz n Palz enough!!

Este and her team are fabulous! We feel at ease when we leave knowing they’re taking care of our cats and our house. I can’t recommend them enough!

When I had to go abroad for 2 weeks, I was very concerned about finding proper care for my cat. I was so grateful when I met with Este as she has a gentle demeanor and is a true professional--she has a whole system in place: Her website is user-friendly and makes any form of communication easy and reliable. I received daily updates with photos of my cat and reassurance that she was doing really well. I wholeheartedly recommend Este to be your cat sitter!

Este is great! She is careful and professional. Takes pictures of our cats and send to us on every visit, and always respond requests and questions quickly.

Este and her team have been so caring and wonderful with my 3 cats. They take the time to write about how each pet is doing and send me pictures of each pet when I am gone. I highly recommend them for any of your pet sitting needs.

I could not be happier with the care and services Este and her company provides. I have immense separation anxiety when it comes to my cat, but knowing he's in such wonderful hands takes my mind off of it, and the daily updates and pictures are so lovely. I can't recommend Purrfect Pawz n Palz enough!!

Este and Rebeka took such amazing care of our two boys. One of my cats takes daily medicine and sometimes needs additional treatment for flare ups. I completely trust them with the health of our babies. They got so much love and attention while we are away! Highly recommend

I went on my first vacation away from my cat last month. Prior to watching him, Este came over to the house for a "meet and greet." It was clear that she was a "cat person" and cared about his needs. During my trip, Este took such wonderful care of him, and sent daily check-ins to ease my nerves. She closed the windows when the weather took an unexpected turn, and everything in the house was in order upon my return. Highly recommend her!

I have had the best experience with Este and her team! Moving to a new city and finding a reliable and loving pet sitter is very stressful and I am beyond lucky to have found Purrfect Pawz! They treat my kitties like they are their own. I get lots of pictures and detailed updates about the visit and come home to very well-cared and happy cats!

Este and her team always take such amazing care of our cat, Bobbie! The pictures we get every visit and the quick updates are fantastic and it always puts our minds at ease that Bobbie is being well looked after. I would 1000% recommend Purrfect Pawz N Palz to anyone looking for a reliable, friendly and thoughtful catsitter!

Purrfect Pawz N Palz is a wonderful pet sitting service. They are my go to for cat care when we are out of town. I know my two cats are well taken care of and I receive daily updates and pictures of how things are going. I highly recommend them for cat care!!

This is the first time we have left our cats behind with anyone other than family. I found Este doing a Google search and I am so thankful I did. She was communicative - gave daily updates with pictures and notes. We knew our FIVE cats were in good hands when when our scarediest of cats came out to say hello during our absence. She brought in mail for us and turned on different lights. She also came to meet the cats before we left. I would give 10 stars if I could. Thank you!!

Este has been watching my kitty for the past year and a half on 10 separate occasions (53 visits total). We do her extended stay 45 minute visits for our “only child” so she has company while we’re away. Este sends us a nice note and a couple pictures every day while we are gone, and her online portal contains a checklist of everything she does each visit. I trust her 100% in my home while we are away, which was my biggest worry when searching for a sitter initially. She also grabs mail and packages while we are away and will water our plants as well when we request it. I couldn’t recommend more!

Este has been cat sitting for me for almost one year. I consider myself so fortunate to have found her! She is wonderful with our very shy cat, and seeing a snapshot of him is always a highlight of my day.

After many years of trying many different companies/sitters, we couldn't be more thrilled to have found Este. Finally, someone who truly knows, understands, respects, and cares for cats who we can trust and rely on! I have such a difficult time leaving my 2 kitties for even a weekend, but knowing that Este is coming to look after them makes me feel SO much better. I can really enjoy my time away without worrying. Thank you, Este, for doing what you do!

They are very professional and dependable. Our cats always seem to have a great time and are well taken care of!

Este was so reliable and fair- at the last minute before our vacation our kitty got hurt and needed special care, on top of our already super shy other kitty. Este evaluated the situation first and then managed both kitties brilliantly. We couldn’t have asked for more. She is kind, communicative, and worth it!!

Este is hands down the best pet sitter I’ve ever used. She is thoughtful, communicative, and thorough. And importantly, my cats love her and I trust Este to take great care of them.

Este and Purrfect Pawz n Palz are so wonderful! I cannot recommend her highly enough! We were out of town for two weeks and I was worried about my cats being alone some much after we'd been working from home for the last 18 months. Este provided great updates and photos each time she visited. She also let me know when she had a concern about something one of my cats was doing. We were able to work together to make sure everything was okay with him.

I can admittedly be a little bit of a 'crazy cat lady' about my cats and I was so comfortable knowing they were in Este's amazing hands. Although they can be a little shy, both warmed up to her in just a day or two and came out for pets and playtime every time she came by.

I really felt like Este treated my cats like her own and took such great care of them! She's the best!

Este (owner/operator) is the best: she offers a conscientious, compassionate and caring cat sitting service. My initial trepidation of leaving 2 old cats with some medical issues at the care of a pet sitter quickly disappeared when we received daily messages and pictures of our fur babies being loved and cared from. Este went above and beyond of her agreed upon services by buying more palatable food which helped the administration of medication smooth and easy and offered us excellent advice on nutrition needs of elderly cats. I could not recommend Purrfect Pawz and Pals more. You will love her as do your cats.

Este was absolutely wonderful with our cat! This was our first time leaving our cat at home with a pet sitter to come by, as opposed to just using a network of friends.

I have never felt so at ease! I got regular updates with photos and messages. Our cat was taken very well care of, and wasn't even as mad at us as she usually is when we got home!

We will absolutely be using Este again in the future!

This was my first time using a cat sitting service, and during Covid, so I was especially nervous hiring a pet sitter. Este put my mind at ease right away with her compassion, knowledge and attention to detail. Covid-19 safety recommendations were followed during our meet and greet and during her drop-in visits and I received daily updates with cute pictures of my cat. Thank you Este for your great small business, providing wonderful pet care services in the Evanston area.

Este is a lifesaver and an incredible cat sitter! We've used her for the past 2 years and recommended her to any of our friends looking for care in Evanston. She is professional, communicative, and well-prepared. She also sends the best updates and photos from her visits!!

Este is a phenomenal pet sitter! She has watched our two cats for over a year now - anytime we are out of town it brings us such peace of mind to know she is watching them. She is so friendly (our cats love her), detail-oriented, and professional. Above all, we can tell she genuinely loves coming to visit our cats and treats them as if they were her own. I cannot recommend Este enough to anyone looking for a pet sitter.

Also of note: -Este sends great pictures every time she comes to visit. -She is super flexible and almost always available. One time we had a full-day flight delay and she didn't hesitate to watch our cats for the additional unexpected time away.

Este was amazing, and I would highly recommend her to anyone looking for a pet sitter! My wife and I went away for a few days and I knew during our travels that my little Shadow was being well taken care of. During her interview appointment, she took the time to get to know my cat and her personality and made sure to spend some time bonding with her before she left. Este was always prompt and during her visit she would send cute photos and updates letting me know how Shadow was doing. I cannot thank Este enough for putting my my mind at ease while we were away and for taking such good care of my cat!

Este has taken excellent care of my cat for the past two years. She is always available whenever I need her, and she always sends a text and picture of my cat when she visits. My cat gets very nervous and stressed when we leave him, but Este is so sweet and gentle with him that he does great. Not all pet sitters appreciate or are great with cats, but Este is excellent and I would recommend her to everyone! I know she truly cares about my cat’s well being and that makes all the difference. I sincerely and highly recommend her!!

Este is amazing! I'm so grateful we found her. She is very responsive and professional and our dog Howie loves his time with her. It is so reassuring to find someone that you can trust with access to your home and to care for your loved pets. I would 100% recommend Este.

Este is simply great. I’ve never met such a professional pet sitter. I was actually comforted by the paperwork required before she watched our cats for the first time because I knew that if anything happened while we were out of the country she had all the information she would ever need. Este is also very communicative, we receive photos from every visit, as well as details on how everyone was behaving. We have one cat who’s particularly shy around new people, and even she is now trusting of Este.

Este is as good as it gets in pet care. I hired her after a scarring experience with Rover and here’s what I love about her.

1) You have a very thorough meet and greet with her so she can get to know you and your pet. She is very professional and keeps great records.

2) She truly cares about animals. She is attuned to my cat’s eating habits and has gone above and beyond to notice when something isn’t quite right.

3) She actually plays with my cat and sends pics to prove it every day. This is very important to me as I was traveling for work four days a week and wanted to make sure my cat was getting good TLC while I was away.

4) She is very communicative and is always available via text, so I can check in with her if I have ever have any questions.

I don’t know what I’ll do once I move away - finding someone as diligent and caring as Este will be difficult.

We are so grateful to Este and Pawz and Palz. Este takes wonderful care of our two cats when we are away! She sends updates with photos every time she visits, and is always responsive and helpful with anything we ask of her. Our pets are our family, and we hate to leave them when we travel. It puts us at ease to know we have someone we trust to look after them!

We found Este for a last minute trip over Christmas and have used her several times since Dec, 2017. She genuinely cares for our cats and clearly enjoys what she does. Este sends THE BEST cat photos during each visit - they also love her and are comfortable in her care.
Aside from her stellar cat care, Este makes everything so easy. We can text to book her and she makes payment easy.

We feel lucky to have her in our lives.

Este is wonderful!! She is always polite and on time. She is very accommodating to our crazy schedule which we love. We always receive a cute picture of our dog when she visits so you can see your pup while you're away. Also our dog in particular is a bit of a challenge. She decided she no longer liked to meet new dogs and for a little bit seemed to get spooked by everything outside. But Este handled it to so well and didn't give up on our dog! For that we will always be grateful! I would highly recommend Este!

Este has been watching our kittens when we’re away, and she provides great service. I love that she sends us daily feedback with a photo of our pets, and tells us what they’ve been up to. I highly recommend Pawz and Palm Pet Care!

Este is the best! She is reliable and my dogs are always happy when she walks them!

Este is wonderful! She has cared for our cat when we've needed her to, even at the last minute, for the past two years. When we've needed to be gone for a longer period of time we appreciate her very reasonable service fee. A daily photo and update is a nice touch It's always stressful for our pet when we're gone, but since we found Pawz and Palz our cat is always content when we come home. We trust her with our home and pet- highly recommend!

I have known Este over three years and used her service. She is a very responsible person and punctual all the time. She has great experience with dogs. My dog had special need toward the end of her life. Este was so patient with her and me. Este is a good listener who cares my concern and not only follow detailed 'instructions' but also shares her experiences with me. She continues to look for improvement and continual learning. I feel so blessed to have her walking my furry baby.

Would recommend to anyone! I have used Este for three years and couldn't be more pleased with her service. Este is extremely responsive and accommodating. She always leaves an informative note about the walk, which is super helpful. I know my dog is well cared for by Este at Pawz and Palz.

I have known Este for a great many years, and in that time I have found that she has the warmest heart when it comes to animals. She had always provided a loving home for her own pets, and I would trust her implicitly to care for mine as well. She is one of the most attentive people I know when it comes to detail, and making sure all her pet's needs are taken care of. Should I leave town for an extended business trip I would feel 100% secure in having her care for my pets.